Smart Link Solutions Blog

Are You Managing Your Business's Online Reviews and Reputation?

You've probably heard the saying, "once something is on the internet, it's there forever".  That's why negative online reviews can hurt your business. Big time.  The majority of people use Google as their starting point when researching a product or service, so your business's online presence and reputation means everything. A business that doesn't proactively manage their online reputation faces an uphill battle to attract new customers. 

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Tags: reputation monitoring, reputation management, online reputation management, online reviews

Maintain A Positive Reputation Before and After A Customer's Experience

Maintaining a positive reputation is critical when running any small to mid-sized business (SMB). According to the American Lifestyles 2015 study conducted by Mintel, 70% of consumers search for online reviews before buying a company's product or service. Consumers also want companys to respond to messages and emails in a timely manner. Businesses need to be aware of the recent changes in communication via the internet that will affect a potential sale and returning customers. 

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Tags: Yelp, reputation management, online reviews, direct messaging

Valentine's Day: Managing Reputation and Relationships (For Business)

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Tags: google plus, Reputation Management Companies, Yelp, reputation monitoring, reputation management, Valentine's Day, business reputation, online reviews, Google

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