Smart Link Solutions Blog

3 Questions to Ask When Matching Overhead Music to Your Business

If you’re not familiar with the term overhead music, you’re not using the official term used to describe the background music that plays in many retail establishments, restaurants, medical and dental offices, and countless other places of business.  Overhead music is used to sooth, relax, engage, entertain, and distract shoppers, diners, patients, and visitors.  The reasons to play overhead music in your place of business are as varied as the music styles and stations available for selection (alt:  from which to choose).

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Tags: Phone System, Music On Hold, On Hold Messages, overhead music

Deciding on a Phone System Company

So many business are deciding to go with on custom on hold messages or on hold music. The why is easy; not only does it seem unprofessional to leave your customers sitting in silence, but you're less likely to ever speak to them.

The fun part: trying to figure out what kind of hold system you want and how to implement it. There are all sorts of companies out there. Some, like On Hold Plus, have a large web site to navigate through when you're looking for information. Others are simpler to search through. You might want to consider finding a local company so you can receive personal help installing or setting up your system, depending on the level of complication.

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Tags: Phone System, On Hold Plus, On Hold Messages, Creating On Hold Messages

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