Smart Link Solutions Blog

Maintain A Positive Reputation Before and After A Customer's Experience

Maintaining a positive reputation is critical when running any small to mid-sized business (SMB). According to the American Lifestyles 2015 study conducted by Mintel, 70% of consumers search for online reviews before buying a company's product or service. Consumers also want companys to respond to messages and emails in a timely manner. Businesses need to be aware of the recent changes in communication via the internet that will affect a potential sale and returning customers. 

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Tags: Yelp, reputation management, online reviews, direct messaging

Watch Out For Advertising, Scams, and Fake Calls from Yext, Yelp, and "Google"

We have received several calls and emails from customers who have complained also receiving calls from Google, Yelp, and Yext calling. We want to clear up when and why these companies will call you and when to be wary.

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Tags: advertising, Yelp, Google, automated calls, Fake Google Calls, scams, advertising calls, Yext

Valentine's Day: Managing Reputation and Relationships (For Business)

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Tags: google plus, Reputation Management Companies, Yelp, reputation monitoring, reputation management, Valentine's Day, business reputation, online reviews, Google

3 Simple Ways To Improve SEO Performance

Small  businesses perhaps more than other types of business have to rely on SEO to help build an audience. Some small business tips  to help improve SEO performance can be the key to going from an undiscovered business to one that is generating at least local headlines.
 
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Tags: search engine optimization, Yelp, links, optimize pages, SEO, keywords, improve SEO performance, leave reviews on websites, Google

The Importance of User Reviews and How They Affect Local Search Optimization

One of the most important factors of Local Search Engine Optimization (SEO) are user reviews. Local SEO takes the reviews of your business from sites like Yelp and Google+ into account, and it's important to make sure these reviews offer a positive view of your company. In addition, many customers take these reviews into consideration before making a final purchase.

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Tags: Detroit SEO, SEO Search Engine Marketing, Yelp, reputation monitoring, SEO Positioning, Google

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